Privacy Policy

At Festive Horizon, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security. By using our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as when you contact us through our website, email, or phone, or when you sign up for our services. The information we collect may include your name, email address, phone number, mailing address, and any other details you provide to us. Additionally, we may collect non-personal information automatically through the use of cookies and similar technologies. This may include data about your browser, IP address, and browsing behavior on our website.

2. How We Use Your Information

The information we collect is used primarily to provide and improve our services. Specifically, we may use your personal information to:

  • Communicate with you regarding your inquiries or bookings.
  • Process payments and manage billing information.
  • Customize and enhance your experience with our services.
  • Send you promotional materials, offers, or updates if you have opted to receive such communications.
  • Analyze usage trends and improve our website and services.

3. Information Sharing and Disclosure

We understand the importance of keeping your information confidential. Festive Horizon does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
  • When required by law, such as to comply with a subpoena, or similar legal process.
  • To protect our rights or the safety of our users and the public.

4. Data Security

We take data security seriously and implement a variety of measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security audits. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our site. They help us remember your preferences and understand how you interact with our content. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and ensure that your rights are respected.

7. Third-Party Links

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices or content of these other sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Festive Horizon reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a request regarding your personal information, please contact us at [email protected].